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Transferring utilities when you move

October 30th, 2015 - 3:04 PM

How to Transfer Utilities

Getting your utilities turned off at your old home and turned on at your new home isn’t too difficult – but it is important. You’ll want to pick the best dates for activation, and coordinate with your moving dates to avoid any lapse in service. Follow these easy steps, and you’ll be set up to transfer your utilities in no time!

Transferring your utilities in 9 easy steps

Make sure you have the contact information for all your utilities (phone, Internet, water, sewer, gas, electric, trash, cable or satellite) before you start.

  1. Determine shut-off and activation dates. These dates depend on when you’re moving. We recommend having your utilities shut off the day after you move out and turned on the day before you plan on moving in. This way, you’re not in the dark as you move!
  2. Have your account numbers ready. Hang on to your most recent bills or take note of your account numbers so you can easily provide them when calling to schedule the switch.
  3. Call your current utility companies as early as possible to schedule changes. Most utility companies will require plenty of advance notice to accommodate changes on certain days. Calling at least 3 weeks early should ensure you get service on the dates you need.
  4. Make sure you pay any balances. While you have the utility company on the phone, ask about any final balances. Make sure to take care of those before your shut-off date. Leaving a balance unpaid could affect your credit rating.
  5. Give a forwarding address. Provide each company with your new address in case you have deposits to be returned, or a final bill to pay.
  6. Call to set up activation as early as possible. Check with your landlord, realtor, or city government to find out who your new utility providers will be. If possible, call for activation at least 3 weeks in advance. You may have to have a credit check or pay deposits to schedule activation.
  7. Conduct a final meter reading when moving out. Once you’re ready to turn off the lights and leave, check your meters. Make a note (or take a picture with your phone!) of the reading on the meter in case of any disputes.
  8. Arrange for someone to be home during activation. Make sure you, a family member, friend, neighbor, or landlord can be present during activation at your new home in case of any questions or issues.
  9. Check all fixtures after activation. Once everything is turned on, check all the fixtures and faucets around your home to make sure they’re all in good working order.

See the steps play out in this infographic.  Pin it or share it to save it for later!


how to transfer utilities after you move

Services for Switching Your Utilities

If your moving to do list is a little overwhelming, consider hiring someone to handle some of the utilities for you. While we couldn’t locate any providers that handle cancelling service at your current home, there are some that help you get connected at your new place. Here are a few services that assist with the installation:

  • Whitefence.com – Compare rates of each utility category, get discounts, and sign up for new service through their site.
  • Utilityconcierge.com – A complimentary service that provides you with local services, promotions, and prices for local utilities. They can also coordinate installation appointments.
  • Allconnect.com – This free service shows you rates for different utility companies, allowing you to place orders through their site for installation.

Questions about transferring utilities when you move?

Do you have any tips to add to our list? Let us know your suggestions, or leave us a question by commenting below.