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I need door-to-door delivery. How does that work?

September 12th, 2012 - 11:26 AM

You ask, U-Pack answers: “I need door-to-door delivery – how does that work?”

Last year, over 97% of U-Pack’s shipments were delivered right to our customers’ doors. That means we delivered a moving trailer or moving container to both their origin and destination locations. While there are a few remote areas, and a few zip codes in Chicago where we’re unable to provide door-to-door delivery, U-Pack is known for offering a broad service area and reliable service. If we are able to service your area door-to-door through one of almost 300 service centers throughout the U.S. (and likely we can), here’s how it works:

  • First, verify there is adequate parking for a moving trailer or ReloCube® (depending on the equipment you choose). In most locations you can check with your local street department, police department, neighborhood association, or apartment complex manager.
  • Now, reserve your move with U-Pack online or by phone (800-413-4799).
  • On moving day, we’ll deliver the empty moving trailer or ReloCube right to your home, apartment complex or storage facility. Just be there to sign for it, and tell us where to place it.
  • Start loading; you have up to three business days.
  • When you’re finished, simply call the local service center to have the trailer or ReloCube picked up.
  • Once it’s picked up, we can move it to your destination, or store it – you choose.
  • If you’re ready for delivery, we’ll deliver it right to the door at your destination (your U-Pack quote shows the estimated transit time for your specific move). 
  • Start unloading; you have up to three business days.
  • Once you’re finished, just call the local service center to have the empty equipment picked up.

Why choose U-Pack door-to-door delivery?
Simple. You get affordable rates paired with reliable service. When you call the U-Pack call center you’ll speak with a real, knowledgeable, helpful person. Our drivers are professional and courteous. You’re items travel safely (ABF, U-Pack’s transportation provider, is the only six-time winner of the American Trucking Association’s Excellence in Security Award). You’re able to track your shipment online every step of the way... I could go on-and-on.

Put simply, it’s a great way to save money moving and get great service at the same time.

Here’s how you can move door-to-door with U-Pack
Start by getting a free moving quote; call 800-413-4799 or get your price instantly online. Have more questions about door-to-door delivery to your location? Leave a comment below. We’ll be glad to help.

Oh, and by-the-way, even if your area is outside of U-Pack’s typical door-to-door service area, we can still help you move! U-Pack offers “Terminal-to-Terminal” moves (or Terminal-to-Door or Door-to-Terminal) where you load and/or unload at the ABF service center closest to your location. We have several options to fit almost any unique circumstance – just ask us!