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Frequently Asked Questions about U-Haul Truck Rental

March 23rd, 2018 - 12:50 PM

Q&A about U-Haul® rentals

What’s on your mind leading up to your move in a rental truck? Are you concerned about how the rental process works or how much it’s going to cost? Whatever burning questions you have, we’ve researched it and have answers! Take a look at the details of U-Haul truck rental to figure out if it meets your needs.

Looking for an affordable U-Haul alternative? Check out U-Pack®. Compare with a free moving quote.

U-Haul rental

Renting a U-Haul truck

How old do you have to be to rent a U-Haul truck?

You have to be at least 18 years old to rent a U-Haul truck, and 16 years old to rent a trailer.

What do you need to rent a truck?

You need a valid driver’s license. Learn more about the requirements for renting a U-Haul.

What are the U-Haul payment options?

U-Haul accepts cash, debit and credit cards. If you’re paying by debit or credit card, there’s no deposit. Cash transactions depend on whether it’s a local/in-town rental or one-way. In-town requires a deposit of $100 or the estimated rental charges. One-way requires $100 plus the rental rate.

Is the reservation guaranteed?

Reservations become guaranteed the day before the move when they confirm the details with you. Here are six other things you should know before renting a truck from U-Haul.

U-Haul costs

How much does U-Haul cost?

Rates vary depending on where you’re moving to/from, the truck size and move date. You can get a quote online, in person or over the phone.

What’s included in a quote?

A local rental rate includes the rental period, plus a per mile charge. The one-way rate includes the equipment for a set period of days and miles. There’s also a $5 environmental fee and sales tax added to the price.

Costs not included are: moving supplies, loaders and unloaders, liability coverage, damage protection, towing equipment, fuel and road tolls.

Do you pay per mile or is unlimited mileage included? What about additional days?

U-Haul does not offer unlimited mileage. Instead, they give you a set number of days and miles to complete a one-way move (based on the origin and destination). There’s a $0.40 per mile charge for exceeding the mileage. If you need additional days, it’s $40 per day for trucks and $20 per day for trailers or towing equipment. Note that if additional days are required you have to plan it in advance with the pickup location. 

Truck sizes and details

What are the U-Haul truck sizes?

10 ft., 15 ft., 17 ft., 20 ft., and 26 ft. Learn more about U-Haul truck sizes. U-Haul also has U-Box containers, pickup trucks and cargo vans.

What size do you need?

According to U-Haul, here are the estimated home size that will fit in each truck:

  • 10 ft. = studio to one-bedroom apartment
  • 15 ft. = one-bedroom home to two-bedroom apartment
  • 17 ft. = up to two-bedroom home
  • 20 ft. = two-bedroom home to three-bedroom apartment
  • 26 ft. = three- or four-bedroom home

Take a closer look at what size truck you’ll need.

How many people can fit in a truck?

The 10 ft. truck has seats for 2 adults. The cargo van, 15 ft., 17 ft., 20 ft., and 26 ft. truck have seats for 3 adults. There are no rental trucks that seat four people.

Do the trucks have back seats?

No. If you’re moving with children, remember that according to the Centers for Disease Control and Prevention, children under 13 should ride in the backseat. Read more about car seats in rental trucks.

Do they have standard or automatic transmissions?

All U-Haul trucks have automatic transmissions.


How many miles per gallon do the trucks get?

The 10 ft. truck is estimated to get 12 mpg, and the rest of the trucks are estimated to get 10 mpg. Note: Fuel estimates are for ideal driving situations. Heavy loads, difficult terrain, weather conditions and driving speed can all affect the actual miles per gallon. Read more about U-Haul gas mileage.

What type of fuel do they use?

All trucks use unleaded fuel.

What size gas tanks do the trucks have?

The 10 ft. truck has a 31-gallon tank. The 15 ft., 17 ft., and 20 ft. trucks have 40-gallon tanks, and the 26 ft. truck has a 57-gallon tank.

How much will gas cost in a U-Haul?

Estimate fuel costs with our rental truck fuel calculator. It looks at current fuel prices, distance and average truck MPG. You can also determine fuel costs by hand: Total Miles ÷ MPG x Gas Price = Total Cost of Fuel.

Driving a U-Haul

Can I drive a U-Haul truck into Mexico?

You cannot drive a rental truck from the U.S. to Mexico.

Can I drive a U-Haul truck into Canada?

Yes, you can drive from the U.S. to Canada. Note that all laws and regulations governing the border will apply, and a passport is required for all drivers and passengers.

Do I have to pay tolls when driving a U-Haul?

You will be required to pay tolls on any toll roads. Most toll costs are based on the number of axles or the vehicle type. If you have a toll pass, it may be possible to use it in the rental truck, but it depends on the way the state classifies rental trucks. Most toll passes can only be moved to a vehicle of the same class. Check with the local toll authority for more details.

How many axles do they have?

All U-Haul trucks have two axles. Using a tow dolly adds one axle, and using an auto transport trailer adds two axles.

Do U-Haul trucks have to stop at weigh stations?

Laws vary in each state. Read more about the states that require you to stop at weigh stations in rental trucks. When in doubt, U-Haul recommends stopping at the weigh station.

How fast can I drive in a U-Haul?

U-Haul says to abide by the posted speed limit, and to reduce speed with a fully loaded truck, as it can take longer to stop. They also suggest increasing following distance, especially when towing.

Trailers and towing

Does U-Haul rent trailers?

U-Haul has both cargo (closed) and utility (open) trailers in various sizes. Read more about U-Haul trailers.

Can I tow my car?

U-Haul offers auto transport trailers and tow dollies for vehicles.

Looking for other answers?

Have questions about how renting a U-Haul compares to moving with U-Pack? Leave us a comment below or call 800-413-4799.


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