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Frequently Asked Questions about U-Haul Truck Rental

November 16th, 2016 - 4:21 PM

U-Haul® moving trucks — questions and answers

Before moving with U-Haul, it’s a good idea to make sure you understand the rental requirements, and get answers to any questions you may have. Below are some frequently asked questions about renting a U-Haul. Learn about the available truck sizes, how much it costs to rent one, what fuel they use, safety precautions, and towing a trailer.

U-Haul rental questions

Renting a truck

How old do you have to be to rent a U-Haul?

To rent a truck, you must be at least 18 years old.

What do I need to rent a truck?

You must have a valid driver’s license. Because U-Haul trucks are not considered commercial vehicles, a special license is not required. 

Do I have to pay a deposit?

Not if you’re paying by debit or credit card. Cash transactions will require a deposit of $100 or estimated rental charges (in-town) or $100 plus your rental rate (one-way).

Is my reservation guaranteed?

Sort of. You can submit a reservation at any time, but it won’t be guaranteed until the day before you’re supposed to pick up the truck. Here are 7 things you should know before renting a truck from U-Haul.

Size

What are the sizes of U-Haul trucks?

10 ft., 15 ft., 17 ft., 20 ft., 24 ft. and 26 ft.

What size do I need?

It depends on how much you’re moving. Here’s what typically fits in each size:

  • 10 ft. = Studio/Apartment
  • 15 ft. = Apartment up to 2 Bedrooms
  • 17 ft. = Home up to 2 Bedrooms
  • 20 ft. = Home up to 3 Bedrooms
  • 24 ft. = 3-4 Bedroom Home
  • 26 ft. = 4+ Bedrooms

How many people can fit in a rental truck?

  • The 10 ft. has two seats.
  • The 15 ft., 17 ft., 20 ft., 24 ft. and 26 ft. all have three seats.

Cost

How much does it cost to rent a U-Haul?

Rates depend on the rental size you choose, where you’re moving from and to, and when you’re moving. You will need to get a quote to see how much it will cost to rent a truck.

What is included in a quote?

When you reserve your move, the rate to rent the truck is shown on your initial quote. Moving supplies, movers, towing and damage protection are all optional add-ons. Sales tax, fuel and road tolls are not included in your quote. There is a $5 environmental fee added on to your move.

Does U-Haul have unlimited mileage for their rentals or do I have to pay per mile?

They give you a set number of miles and days to complete a one-way move (based on where you’re moving from and to). If you exceed your allotted mileage and days, it’s $40 per day and $.40 per mile. If you’re towing a vehicle or trailer, you will also pay an additional $20 per day.

Fuel

How many miles per gallon do the trucks get?

  • 10 ft. = 12 mpg
  • 15 ft. = 10 mpg
  • 17 ft. = 10 mpg
  • 20 ft. = 10 mpg
  • 24 ft. = 8 mpg
  • 26 ft. = 10 mpg

Note: According to U-Haul, the miles per gallon listed above are estimations for ideal driving circumstances. Driving with a heavy load, various road grades, weather conditions and vehicle speed are all factors that can affect the miles per gallon you actually receive. Read more about U-Haul gas mileage.

What tank size do the trucks have?

  • 10 ft. = 31 gallons
  • 15 ft. = 40 gallons
  • 17 ft. = 40 gallons
  • 20 ft. = 40 gallons
  • 24 ft. = 60 gallons
  • 26 ft. = 57 gallons

How much does it cost to fuel a U-Haul truck?

Our rental truck fuel calculator is great for figuring the cost of fuel for your move. Just enter where you’re moving from, where you’re going, and click “calculate.” Or, follow this simple equation: Total Miles ÷ MPG X Gas Price = Total Cost of Fuel.

What type of gas do they use?

All trucks use unleaded fuel.

Tolls and weigh stations

Do you have to stop at weigh stations while driving a rental truck?

Laws vary by state. We’ve compiled a list of states that require you to stop at weigh stations in rental trucks. According to U-Haul, if you are in doubt, stop at the weigh station.

Do you have to pay tolls when driving a U-Haul?

If you’re driving on a toll road, you will have to pay tolls on your U-Haul rental. Most toll costs are based on the number of axles.

How many axles do they have?

All U-Haul trucks have two axles. Using a tow dolly adds one axle, and using an auto transport trailer adds two axles.

Safety

Do U-Hauls have back seats?

No. According to the National Highway Traffic Safety Administration, the back seat is the safest place for a child under 13.

Can I put a car seat in them?

According to U-Haul, most of their trucks do not satisfy the local requirements for car seats. They state that young children and those in car seats should not be seated in front seats. U-Haul does not have a policy regarding minors riding in the truck. Read more about car seats in rental trucks.

Do they have airbags?

All of their trucks have driver side airbags, but not all have passenger side airbags. If a passenger side airbag is available, it can be turned off.

How many seat belts are in a U-Haul?

Most trucks have three seats with safety restraints. The middle seat only uses a lap belt. The driver and passenger sides both have shoulder belts.

Driving

How fast can I drive a U-Haul?

U-Haul recommends a maximum speed of 55 mph if you are towing trailer. If you’re not towing anything, they recommend 65 mph.

Do they have standard or automatic transmissions?

All truck sizes have automatic transmissions.

Can I drive a U-Haul truck into Canada?

Yes, you can drive from the U.S. into Canada. Note that you will be subject to any laws and regulations governing the border.

Can I drive a U-Haul truck into Mexico?

No, you cannot drive a rental truck from the U.S. into Mexico.

Trailers, dollies and ramps  

Can I rent a trailer from U-Haul?

U-Haul offers two options for trailer rental — cargo and utility. Read more about renting a U-Haul trailer.

Can I tow a trailer with a Ford Explorer?

It depends on what year it was manufactured. See why U-Haul won’t rent a trailer for a Ford Explorer.

What if I need to pull my car?

U-Haul offers auto transport trailers and tow dollies for pulling a vehicle. Get more information about towing a car.

Does each truck come with a loading ramp?

The 10 ft. truck is the only one that does not include a loading ramp. All other sizes include a loading ramp.

Other questions about U-Haul

If you have more questions about renting a truck, or how U-Haul truck rental compares to U-Pack, give us a call at 800-413-4799 or leave a comment below — we’re always happy to help.

 

U-Haul® is a registered trademark of U-Haul International, Inc.  Use of third-party trademarks or registered trademarks does not imply any affiliation with or endorsement by such third-party.

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