Great experience with our cross-country move! after hearing about nightmare moves from many of our friends, we were nervous about ours. We were very pleasantly surprised by how good and easy our experience was with U-Pack. Our belongings arrived ahead of schedule, so we were able to completely move everything into our new house and have the trailer taken away before the estimated delivery date! Amazing!! Everyone we talked to and worked with was friendly and helpful - the drivers and all the customer service reps on the phone. We wholeheartedly recommend U-Pack!!
If every company could run like Upack.... the world would be a perfect place. Well oiled machine - flawless experience - it almost seems impossible that everything was so easy and perfect. So many moving parts and they got it right at every step! From booking to delivery, packing, pickup, storage, unload.... a live person answering the phone and getting it right each step - priceless. Hope I don't move again for a long time but will use them exclusively and thrilled to recommend. So impressed!
I had this company move something very important to me and they got it there in perfect condition and faster than they said it would arrive. Not many people I trust with this important of an item and very glad we went with them.
Like other posts the customer service was very impressive. We also had the closing pushed back and they were very understanding, accommodating and worked with us. I would most definitely use this company to move again.