it’s an excellent service and the staff at both ends were friendly. but there are definitely some things to consider before proceeding: the relocubes hold more than what you might think at first look, so you have to also consider that each one has a maximum cargo weight limit of 2,500 pounds and that the cargo weight should be evenly-distributed. you won’t really know how much it weighs after you load it, nor how well you distributed the weight, until it comes time to forklift it onto the tr... See Moreuck. as you load it, you are supposed to tie down/strap your possessions in sections to ensure stability inside the relocube; the tie down points are not that functional, unfortunately, because the openings are very narrow and the points themselves are at fixed locations that don’t always correspond well to your load. “put everything that can fit into a box, into a box” is very good advice as loading a relocube is sort of like Tetris. although you can secure a relocube with a single padlock, for maximum protection you should have 2 locks, one for each door. and finally, scheduling: neither my origin or destination contacts could give me more than a vague guess as to when during the day the relocube would be delivered or picked up, which was surprising.
My sister was relocating to W. Tenn from Springfield, MO and is not an 'online' person - so I went online searching for a U-Haul arrangement. But as luck would have it, the U-Pack information was also among the opportunities I found.
What a blessing to have found these folks... From the very 1st encounter/phone call, her move went like clock-work. The EXCELLENT communication with every, single contact was greater/more informative/helpful than we ever could have hoped for.
The pod was brou... See Moreght to her originating/departing Springfield location exactly on time; picked back up exactly on time and brought to her new home exactly on time ---- and all the while, we were kept 'in the loop'.... Email to me and calls to her, since she was not an online customer.
The other wonderful, extra nice service, is the 'mail forwarding' offer that is free cost-wise and free of flaws-wise! That too worked like a well-oiled machine.
Every other5 star review listed here is just like we enjoyed (if a move can be a joy) -- but if she or I every have to move, you can bet the farm on the fact that no other service would even be considered....
Finally, the delivering driver - from Jackson TN hub - put that trailer/pod in a spot that a VolksWagon could not have managed to maneuver; between the house, 2 cars and around a tree!.
Amazing - great service. Wish I had stock in this company!
U Pack stated the cost up front, advised what adjustments to cost might be, when load would be delivered, and were prompt at pickup. On the other end, waited one day for me to be at the home, delivered within an hour of stated time, promptly came to pick up the empty box - same day- and cost was adjusted appropriately. I highly recommend them.
Had a great experience with every part of our move with U-Pack, starting with scheduling the move, delivery and pick up of the trailer and finally with it getting to our destination. We would recommend U-Pack to anyone.