This was easy. They drop off a trailer, you pack it at your leisure, the way you want, call when it's loaded, and they take care of transporting it to your final destination. After unloading, you make another call for the trailer to be picked up, and the cost savings was fantastic! I will use U-Pack again if I ever move again.
Two trailers and one medium rental truck is so much better than 4 or more rental truck trips. I would have driven for four days straight for over 1800 miles in addition to loading and unloading. With U-Pack, Old Dominion parked a semi trailer in my driveway(The driver did such a wonderful job of maneuvering the trailer into just the right position), and we loaded it in two days. Another trailer was parked in the same place on the driveway. While we spent two days packing the second trailer, the ... See Morefirst was already on it's way to Idaho. We left for our new home on Sunday, driving a full day in the rental truck. Monday, we unloaded that smaller truck, and the next day, the first trailer arrived for unloading. When we finished the job the next morning, the second trailer arrived, and we unloaded it. The good news: we spent so much less time driving, The bad news: we had all that added time to unload (actually good news also).
My family of 5 has now moved twice using U-Pack. I can not say enough great things about everyone that we did business with along the way. The delivery drivers were friendly and professional and our belongings arrived in good shape and far ahead of schedule! They were glad to hold the truck until we arrived in our new city and deliver when we were ready. Calling to main office of U-Pack always provided a sense of excellent customer service as a priority. While I hope to NEVER move again, I ... See Morewould use U-Pack again in a heartbeat! Thanks for the outstanding effort in making these moves go as smooth as possible!