We had way too much for the cubes and opted for the trailer. They subbed us out to Old Dominion Freight lines. So they parked a 28ft trailer and ramp in our driveway. Worst thing that happened was a guy showed up too early to pick it up. We told him we weren't ready and his dispatcher said "oops" and he had to come back later. These folks were amazing. Prompt, friendly, helpful. Their system is great. When you call ABF to tell them to drop off or pick up their system recognizes your phone n... See Moreumber and transfers you directly to the dispatcher you need to be talking to, in our case OD in Asheville. Would recommend them to anyone. Thanks ABF and ODFL
I wrote this for the origination terminal so I'll modify it slightly for the destination terminal -- Hands down the best moving experience I have ever had! It was so easy that at one point I called just to ask if I was missing something -- too easy and too economical! From the customer service/sales folks who organize the big details to the local terminal workers who help you sweat the small stuff (drop off times, location, etc.) things went like clockwork. Big shout out to Barb in Eagan who wor... See Moreked with me to find the best time to drop it at my storage facility and graciously agreed to make the driver juggle the access code on his own so I wouldn't have to be there when they came to take the empty truck away. I wish I knew the name of the driver who delivered the truck to the Rosemont Public Storage because he rocked! He took the time to place the trailer in the sweet spot for door access and even walked us thru the safest and easiest way to wrestle the folding ramp. If we ever move again, this company will be my only call. Although you are responsible for loading/unloading, I believe they'll also shoot you the names of companies who will do this for you. Thanks for taking all the stress away and for saving us hundreds on gas and tolls.