Everything was wonderful, from the call with questions to the pick up of the empty cubes at our new home.
Every person was professional and helpful. I would HIGHLY recommend using UPack to anyone moving a distance.
it’s an excellent service and the staff at both ends were friendly. but there are definitely some things to consider before proceeding: the relocubes hold more than what you might think at first look, so you have to also consider that each one has a maximum cargo weight limit of 2,500 pounds and that the cargo weight should be evenly-distributed. you won’t really know how much it weighs after you load it, nor how well you distributed the weight, until it comes time to forklift it onto the tr... See Moreuck. as you load it, you are supposed to tie down/strap your possessions in sections to ensure stability inside the relocube; the tie down points are not that functional, unfortunately, because the openings are very narrow and the points themselves are at fixed locations that don’t always correspond well to your load. “put everything that can fit into a box, into a box” is very good advice as loading a relocube is sort of like Tetris. although you can secure a relocube with a single padlock, for maximum protection you should have 2 locks, one for each door. and finally, scheduling: neither my origin or destination contacts could give me more than a vague guess as to when during the day the relocube would be delivered or picked up, which was surprising.