I found the entire experience of using UPack very easy.
Pods delivered to my door. Picked up and shipped. No gas cost. Time frame is rather flexible, within limits. Then delivered to end destination, all for one price. They have lots of discounts offered as well.
I did do a comparison to their competition and UPack was considerably less expensive and pod size was more what I needed.
It is really cost effective, as long as you don't do what I had to, which is leave your belongings in the pods f... See Moreor an extended period. The storage fees are pretty high. Understandable because you're keeping them from using those pods for the next person that needs them.
If that does not happen, the cost is often lower than renting a truck and associated gas.
The drivers were polite and professional.
My belongings arrived safely and with very little disturbance. But pack well to avoid things falling over inside the pods. That's on you.
There was never any confusion about steps needed to take at each stage. Information is provided and backed up in multiple formats. Paper, verbal and email.
If I have to move any distance in the future, I will definitely use UPack again. Been a UHaul customer for decades and have moved far more than the average person. Always happy with that choice.
Had a great experience had two cubes ended up needing three. I called and explained the situation they came picked up the two loaded ones gave me a new one and came back at the end of the day to pick up the third all we delivered at the same time and a day early. Thank you for all of your help.