MY FIRST EXPERIENCE was GREAT, so it MADE SENSE to USE U-Pack AGAIN when I NEEDED to MOVE AGAIN!
EVERY EMPLOYEE that I ENCOUNTERED was the BEST, and THEY TOOK CARE of ME in such a way that I FELT as though I had MORE MONEY than I actually DO! HAHAHAHA
They were really good about everything, except for the timing of the delivery and payment. It was unclear as to when I needed to pay and they didn't deliver on the day I was originally told. The pickup location entered in the day I wanted it delivered and told me it would be delivered, that all I had to do was call, and the delivery location changed that to the next business day (so I had to wait over the weekend). As far as payment goes, no one gave me a straight answer as to when payment was d... See Moreue until I called for delivery.
Other than that, fantastic service, great drivers, and everything arrived looking fine.
I recently used U-Pack for my son's relocation to Denver. Everything was great. I paid a fee to guarantee the delivery date because of our timeframe. The fee was nominal in respect to the piece of mind it provided. I received a call on the Monday of the move week from U-Pack saying my son's stuff was in Denver. Scheduled our appointment for unloading on Saturday. They didn't have a problem with the fact that we were tying up a trailer for 4 more days. If you don't mind doing a little work yourse... See Morelf definitely the way to go. It was cheaper than renting a truck and trailer to tow his car and belongings. They can also recommend services to help with the loading and unloading if needed. We didn't need them. Two thumbs up for U-Pack.