I would highly recommend this company! We had hired another company to move from Philadelphia to Nevada, they picked up our items and did not deliver them. UPack to the rescue, they listened to our situation, offered different options and made it happen !!! Thank you for your professionalism, genuine empathy and work to get our belongings to us. We could track the whole process, text message updates as well, or reach a real person by phone. Trustworthy, reliable and no surprises. Way to go UPACK!
it’s an excellent service and the staff at both ends were friendly. but there are definitely some things to consider before proceeding: the relocubes hold more than what you might think at first look, so you have to also consider that each one has a maximum cargo weight limit of 2,500 pounds and that the cargo weight should be evenly-distributed. you won’t really know how much it weighs after you load it, nor how well you distributed the weight, until it comes time to forklift it onto the tr... See Moreuck. as you load it, you are supposed to tie down/strap your possessions in sections to ensure stability inside the relocube; the tie down points are not that functional, unfortunately, because the openings are very narrow and the points themselves are at fixed locations that don’t always correspond well to your load. “put everything that can fit into a box, into a box” is very good advice as loading a relocube is sort of like Tetris. although you can secure a relocube with a single padlock, for maximum protection you should have 2 locks, one for each door. and finally, scheduling: neither my origin or destination contacts could give me more than a vague guess as to when during the day the relocube would be delivered or picked up, which was surprising.