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Why U-Haul Won't Rent a Trailer for a Ford Explorer

April 21st, 2014 - 9:54 AM

U-Haul, Ford, and the Trailer Dilemma

SUVs have been one of the most popular vehicles of choice in the last decade, and the Ford Explorer is no exception. Do you own one? If so, you know it’s perfect for getting the whole family where they need to go day in and day out. But if you’re planning to move towing a U-Haultrailer, things could get a little complicated for you as an Explorer owner.

Why U-Haul won't rent a trailer for older Ford Explorers

Why U-Haul Won’t Rent a Trailer for a Ford Explorer

Before we dive into the details (and one BIG detail you don’t want to miss), you should know the reason why U-Haul stopped renting to Explorer owners in the first place. Here’s the statement direct from the U-Haul website:

“U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This policy is not related to safety issues. This is an unusual circumstance for U-Haul – we have built our success for over 60 years by saying 'yes' to our customers. We apologize for any inconvenience this may cause and are committed to working with our customers to find alternative options to help with their move.”

Now that you have some background on the reason why U-Haul chose not rent their trailers to Ford Explorer owners, we can get into the details.

U-Haul and Ford Make Amends (well, kind of)

When we called a U-Haul representative, we learned that the truck rental company only bans specific Explorers from towing their trailers.

  • If you are an owner of a 2011 Explorer or newer, you can rent a U-Haul trailer.
  • If you own a 2010 Explorer or older, U-Haul still won’t rent a trailer to you.

According to a U-Haul representative, the reason why the 2011 model can tow a trailer (and the 2010 model can’t) is because of difference in body style of the vehicle. The representative explained that the 2011 model has a lower center of gravity than the 2010 model, lowering the chance of a rollover.

So can I tow a U-Haul trailer behind my vehicle?

The best way to check compatibility is to call U-Haul directly or visit their website and get a quote for a trailer. If you visit the site, you’ll be required to enter in the make, model, and year of your vehicle. U-Haul will either allow you to select a trailer size and continue your quote, or give you the notice above and suggest you rent a truck or tow behind one of their trucks. Keep in mind that if you’re towing an SUV, it must be equipped with a hard top.

I have an older Ford Explorer…now what?

Whether you have an older Explorer or one of the newer models, you can still complete a self-move that’s within your moving budget with U-Pack®. Did you know that U-Pack prices are actually comparable to truck rental when moving long distance?

Picture this: Instead of towing a trailer behind your newer Explorer (or trying to find another trailer that will tow behind your older Explorer), U-Pack gives you the freedom to ride comfortably in your vehicle while the driving is done for you. There’s no worry about safety issues, compatibility, or towing. Leave the confusing policies behind and get a free moving quote from U-Pack. You can get a quote online or by calling 800-413-4799. We’ll help you find the moving services that work best for your situation.

If you have questions, just leave a comment below and we’ll get right back to you.

*Post updated 4/21/2014