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Why should you use ABF U-Pack? Category: Press Room
 
Posted By:
Becky
9/22/2009
3:13:17 PM

Part of the ABF Team

The name ABF U-Pack Moving is an obvious indication that U-Pack is a service of ABF. And that's something we're proud of.  While you're traveling cross country, you may have seen our trucks with the green stripe and the yellow letters "ABF" across the side – they're a familiar site on U.S. highways these days. You may have also seen on our website where we tout that ABF is one of the safest, most reliable carriers in the U.S.

That's not just talk…

Some things are worth bragging about.

If I were moving, I would absolutely want my mover to take care of my things like they were their own. Granted, I'm a bit of a control freak – but I think everyone wants the same. And that's what the people at ABF make every effort to do.

In fact, September 17, 2009 marked the 25th anniversary of the ABF Quality Process. "What is the Quality Process?" you might ask…It's ABF's commitment to meet the agreed-upon requirements and to achieve total customer satisfaction through error-free work.  When a problem does arise, ABF employees are committed solve it and prevent it from happening again – and there are processes in place to do this. That's how we've gotten so good at what we do.



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Comments
Name: Daniel Reilly
Date: 10-8-2009
Hi.
I recently used ABF for a shipment from Arlington, VA (22205) to Glenview, Illinos(60025). It was delivered on August 24th, and there is some material missing. Has anyone found a box containing a collection of 1970’s skateboards? It is very important to me. Perhaps there is a lost and found departmenht for ABF? Who do I contact? Thank you.
Sincerely,

Daniel Kutter-Reilly
Name: Becky
Date: 10-8-2009
Daniel,
I'm sorry you're unable to locate your skateboards. This is an unusual situation since the bulkhead wall stays up throughout the entire move and the items are not unloaded or transferred. But, we have contacted the destination service center and will certainly let you know if the box is located.
Name: E.Ceq
Date: 5-26-2010
We moved from Alaska to Nevada using U-Pack for trailer shipment just 3 weeks ago and got our furnitures deliver yesterday in our new house,unfortunately when we open the trailer we noticed that our items has been unload and being put back differently and carelessly seems like you can put a hole in the middle and most of our furnitures are broken and our matress do have big footprints like wearing a size 12 or 13 boots.Boxes and gladiator storage are in different place.We only used 14 feet but when it get here its up to 20 ft already and heavy furnitures are on top.So disgusting!!!never trust them!!!
Name: E.Ceq
Date: 5-26-2010
Their moving price is cheaper than other moving companies because its by foot but the furnitures that has been broken and missing items which we cant figure out bcoz everything has been shattered is more expensive than the $$$ that we pay them!!!!NOT A GOOD SHIPPING COMPANY TO TRUST!!!
Name: Kay Lynn
Date: 5-27-2010
Emmanuel, I am so sorry this has happened. Our notes indicate that you have already notified someone here at ABF and they have sent you a claim form. As yet, we have not received the claim form back but when you do, someone from the Cargo Claims department will investigate the situation and be in touch with you.

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