Home / Categories / Moving Tips / Transferring utilities when you move

Transferring utilities when you move

January 15th, 2013 - 8:44 AM

When I moved, I thought the hardest part was going to be transferring utilities. I dreaded having to call the water, electricity, gas, cable/internet/phone, trash, etc., companies. However, it was actually pretty easy. Here’s how I did it:

  • Anytime you call a utility company, have your account number ready so that they can look you up quickly. Here’s a tip: write the account numbers for each company, along with the 800 number, in a notebook that you keep with you throughout the move.
  • In the notepad, you’ll also want to write down the days in which each utility will be shut off, canceled or transferred. You’ll also want to note if you get a refund or what the balance due is.
  • Plan to shut off your utilities around your move. My husband wanted to watch a sports game on the TV the night before we moved, so we had the cable shut off the next afternoon when we knew we would be on the road. I would suggest having your utilities shut off the day after you move, and your utilities turned on the day before you move into your new home.
  • Each company has its own specific guidelines for disconnect/connect times. Call them at least 3 weeks before you move to get the specifics. 
  • When I called to connect utilities in my new home, I put my husband on the account, too, so that he could talk to them if I am ever unavailable. Consider doing this with other adults living with you, it could be very helpful in case of an emergency.
  • Conduct a final reading of the gas, electric, and water meters. Keep a copy of the report.
  • Give utility companies your forwarding address so that they can send you final invoices or refunds/deposits.

Now, if there are too many things on your moving to-do list to handle utilities, you can always have someone do it for you. These services all cost money, but may be worth avoiding the hassle. Here are a few that are available:


Do you have any tips to add for transferring utilities when you move? Let us know your tips by leaving a comment below!