Did you know that most Americans move 5 to 7 times during their lifetime? This means that we move more than any other culture. Although damage is unlikely if you do your research, use a company with a record of safe driving and a low claims ratio and you take good care in packing and loading, each move brings with it the possibility of damage to your belongings. That is why it is so important to know how your items are covered while they are in transit.
ABF Liability Coverage
ABF is governed by the U.S. Department of Transportation rules concerning liability coverage for transporting household goods. What does that mean? Well, it is very simple. We move household goods under our commercial license.
This allows for ABF to offer two different types of liability coverage with EVERY move.
Catastrophic Liability: This type of liability will cover your items should the ABF trailer/ReloCube become involved in an accident or fire and the equipment is completely destroyed.
Carrier Negligence Liability: This type of liability covers your items should they sustain damage due to ABF negligence.
Keep in mind that liability is different from insurance. Most do-it-yourself movers will offer liability coverage. You do the packing, loading and unloading, therefore, you are responsible if something gets damaged due to your negligence. For example: You put your fish tank in the trailer but leave the fish and the water in the tank. The tank breaks while in transit and causes water damage to your brand new leather couch. (Don't laugh It has happened.) ABF would not be liable for the damage. Make sure you drain all liquid!
If you find a do-it-yourself moving company that offers insurance, ask questions. Most will come with specific requirements and most only cover catastrophic coverage or damage caused by an external cause. Not improper packing.
There are companies that sell moving insurance, but most require that an approved mover packs your items. It's an excellent idea to contact your homeowner's or renter's insurance agent to see if your current policy covers your items while in transit.
ABF's Safety and Security Record
The bottom line is this: ABF's reputation for Safety and Security is impeccable. Competitors in the self move industry cannot compete with our reputation or safety record. The company has won the ATA Excellence in Security award for an unprecedented fourth time. With a claims ratio of less than 1%, ABF is an industry leader in shipments moved without loss or damage.
Reminder: Don't ship items that you cannot place a value on. Example: expensive artwork, antiques, important papers, etc.