Online reviews are very popular. In fact, many consumers don’t spend a dime without doing their research first. I think reading reviews is very smart—it’s a great way to get a feel for a product or service. And moving is no exception. Here are some ABF U-Pack reviews from actual ABF U-Pack customers. Check out what they have to say!
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ABF U-Pack Reviews from Customer Surveys
After a customer moves with ABF U-Pack, they are sent an online survey. These are actual customer reviews taken straight from those surveys.
The people at the center were friendly and helpful. The driver who dropped off the trailer was friendly and helpful. –Kristin C.
For a long-distance move, I would highly recommend ABF. The price was at least $500 less than anyone else quoted. The staff and drivers were courteous. The storage option was convenient for my use as well. – Danielle B.
Thanks for answering all of my questions and for helping us make our move an easy transition to our new home. Will highly recommend AFB U-PACK to others. Denise D.
Using ABF was a delight!! When I had a question all I had to do was call and they knew who I was and where my stuff was and all were very helpful and professional. I would definitely recommend ABF to anyone and everyone. Thank you for a wonderful experience!! – Maria S.
We have already recommended moving with U-Pack to our friends. It was perfect for us. Everyone that we came in contact with was polite, professional, and helpful. Thank you so much U-Pack for helping us to make this move!! – Vicki S.
For anyone able to load and unload, ABF's U-Pack is ideal. We have moved across the country twice using U-Pack and recommend it to friends every chance we get. Thanks again for excellent organization and splendid employees. – Daniel B.
We couldn't be happier! Everything went perfectly, as our belongings were still exactly as we had packed them and delivered on time. Unbelievable customer service! On top of all that we saved over $500 from renting a small truck and didn't have to drive a second vehicle 1000 miles. Thank you ABF. Not often these days where expectations are exceeded! – David J.
I would recommend ABF U-Pack to anyone getting ready to move. Everything about the move was exactly as advertised. There were no unwanted surprises. Even with 30 days storage ABF U-Pack was thousands less than other quotes I obtained that did not factor in storage. Everyone from customer service, whether on-line or by phone, to the drivers were total professionals. I was very, very pleased. Not one complaint. – Charlie V.
I would definitely recommend ABF to others. The price was right, however, the customer service that U-Pack/ABF provided was a 12 on a scale of 1 - 10. Keep up the great customer service! – Brent S.
Thank you for providing this affordable alternative for moving. You saved me at least 50% over other quotes. – Carla W.
ABF and U-Pack made a stressful time in my family's life easy. I plan on moving one more time and I will definitely be calling ABF and U-Pack again. – Gary M.
I started researching for this move months in advance. ABF U-Pack, by far, had the best price for a long distance move. I didn't have to drive, was able to load and unload the truck myself to save money, and the dispatch and drivers I encountered along the way were all terrific. I would highly recommend this company for a move, and already have. Thank you for exemplary service! – Name not provided.
ABF U-Pack Reviews Online
There are ABF U-Pack reviews post online at sites like epinions.com, movingscam.com, and yelp.com. These are some of the most recent ABF U-Pack reviews there.
Working with ABF U-Pack was by far the smoothest experience I have ever had with moving, both local and cross-country. Overall an excellent company that provides outstanding service at a price that is nearly half that of their competitors, and will definitely use them again or recommend them to others! – jeebus007
Moving is a stressful and expensive undertaking but with ABF, I felt like I everything was handled professionally and promptly and the cost was EXTREMELY reasonable compared to driving a truck cross-country or using full service movers.- Maggie
Price was unbeatable. Service was superior, everyone was nice and accommodating. There were no hidden costs. Everything was upfront. Everything was on time. I highly recommend this moving method and this company. – Barbara L.
ABF U-Pack Reviews on Youtube
Just about everyone has a smart phone with them at all times, which means that just about everyone has a video camera with them at all times. Youtube is a popular spot for people to post videos about their lives. Here are some videos about U-Pack from actual customers.
After reading these great reviews, do you want to move with U-Pack? Find out what your moving price would be with a free moving quote. U-Pack customers say we are the most affordable, and that we offer great service. Get a moving quote to see how you can move with U-Pack! If you have an ABF U-Pack Review, feel free to leave it in the comments here.
Name: Darci Thompson Date: 12-31-2012
Upack is not only the BEST way to move in terms of cost and convenience, their customer service is amazing! Ah... If only other companies were as good to their customers. upack should be studied in college so future leaders would know what real management looks like!!
Name: Brittney Date: 12-31-2012
Darci- Thank you for your review!
Name: FELICIA Date: 2-27-2013
ALL IT TAKES IS ONE BAD APPLE. BEWARE, U PACK WILL TRY TO INCREASE YOUR PRICE. AFTER ARGUING BACK AND FORTH WITH NEAL, HE NOTICE A DEPOSIT AND CONFIRMATION HAD BEEN MADE ON MY SHIPMENT, THERFORE HE COULD NOT INCREASE THE PRICE. THEN, I HAD TO HEAR ABOUT ABF LOSING MONEY, REALLY. UNPROFESSIONAL, NEVER RECEIVED AN APOLOGY AND FROM THEN, EVERYTHING WENT DOWN HILL. COMMUNIATION PROBLEMS FROM ONE REP TO ANOTHER. THIS BAD TO WORST EXPERIENCE WAS ENOUGH FOR ME. AS I REVIEW THE BBB, I WASN’T THE ONLY PERSON EXPERIENCING OR HAD EXPRIENCED NEGATIVE SERVICE. TO THINK, I’M PAYING FOR THIS HEADACHE AND I STILL DON’T HAVE MY MERCHANDISE.
Name: Becky with U-Pack Date: 2-27-2013
Felicia, Thank you for commenting. I'm so sorry to hear that you are having a less than positive experience. This is certainly not how we want to do business. I would like to have a U-Pack manager look into this further to see how we can help. Would you mind emailing your quote number or tracking number to publicrelations@upack.com? A U-Pack manager will get back in contact with you tomorrow (Thursday) as our office is closed for the evening. Thanks again.
Date: 12-31-2012
Upack is not only the BEST way to move in terms of cost and convenience, their customer service is amazing! Ah... If only other companies were as good to their customers. upack should be studied in college so future leaders would know what real management looks like!!